Privacy policy

Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients to fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and website visits. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

We want to personalize your site experience and allow you to deliver the content and product offerings you are most interested in. This will enable us to better serve you by responding to customer service requests. To quickly process your transactions. To administer a contest, promotion, survey, or other site feature. If you have opted in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you provided?" section below. If you have not opted to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features, such as marketing programs and 'members-only' content, will choose whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks. It is only accessible by a limited number of persons with special access rights to such systems, and they must keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is different, so look at your browser Help menu to learn how to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient, and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. The term "outside parties" does not include Tennessee Valley Pecan Company. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How can you opt out, remove, or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that you may receive emails already in production due to email production schedules.

To delete all your online account information from our database, sign into our site's "My Account" section and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction to service that transaction and for record-keeping.

Third-party links

We may include third-party links on our site to provide you with increased value. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the change date. This policy was last modified on July 08, 2025.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us feedback about privacy or any other issue.

Online policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.

ADA Accessibility Statement

We are committed to making our website accessible to all users, regardless of ability. If you experience any difficulty accessing content or features, please get in touch with us at 256-353-1880 or info@tnvalleypecan.com

Your consent

By using our site, you consent to our privacy policy.